Air China

Air China is one of the major airlines of the People’s Republic of China. It is also the country’s flag carrier and is represented by an enterprise logo featuring an artistic depiction of a phoenix, which is the calligraphic version of the airline’s Chinese name. It was written by former national leader Deng Xiaoping. Aside from its calligraphic and artistic representation, the logo is also said to be an artistic version of the word VIP.

Fast Facts

  • English name: China International Airlines Company
  • Chinese name: 中國國際航空公司 (China International Airlines Company)
  • Main hubs: Beijing Capital International Airport, Chengdu Shuangliu International Airport, Shanghai Pudong International Airport
  • Focus cities: Hangzhou Xiaoshan International Airport, Chongqing Jiangbei International Airport, Tianjin Binhai International Airport, Wuhan Tianhe International Airport
  • Alliance member: Star Alliance
  • IATA code: CA
  • ICAO code: CCA
  • Call sign: AIR CHINA
  • Headquarters: Beijing Tianzhu Airport Industrial Zone (Zone A) in Shunyi District, Beijing
  • Frequent flyer program: Phoenix Miles
  • Official website: www.airchina.com

Introduction

Ranking

Air China is the 10th largest airline in the world based on fleet size. However, it has a lower number of total passengers carried compared to its two competitors, China Eastern Airlines and China Southern Airlines.

Branches in China

The airline’s main flight operations are based in Beijing Capital International Airport. It has offices in the following locations:

Office

Address

Beijing

Xidan Civil Aviation Building: No.15 Chang'an West Street, Beijing

Beihai

 

Changchun

1101, Everbright Building, 2677 Jiefang Road, Changchun, 130061

Changsha

No.204, Furong Central Road, Changsha 410008

Chengdu

Tower A AirChina Century Center. No.1 Aviation Road .ChengDu P.R.China

Chongqing

No. 30, Jianxin North Road, Jiangbei District, Chongqing 400020

Dalian

Air China Plaza, 578 Zhongshan Road, Shahekou District, Dalian 110621

Fuzhou

No. 31, Jinquan Road, Gulou District, Fuzhou 350001

Guangzhou

1st Fl., South Building, Jungong Mansion, No. 118, Yuehua Road, Guangzhou 51003

Guilin

West No.1 Building, Sheraton Hotel, Binjiang South Road, Guilin

Guiyang

1st Fl. Custom Building, No. 9 Zunyi Road, Guiyang

Haikou

1st Floor, World Trade Center, No. 5, Yusha Road, Haikou 570203

Hanyang

No.98, Hanyang Avenue (Dushilanting, Zhongjia Village)

Hangzhou

390 Tiyuchang Road, Hangzhou 310006

Harbin

No. 11 Lishun Street, Nangang District, Harbin 150040

Hefei

Air China Hefei Branch, 1F, Huishang International Building, 356 Shouchun Road, Hefei, Anhui, 230001

Hohhot

No.35, Xinlin North Road, Hohhot 010020

Jiu Zhaigou

Cangyaoquan Mountain Village, Chuanzhusi Town, Songpan County, Aba Prefecture, 623300

Lanzhou

Address:Room F, 18th floor, Fortune Center, No. 638, Donggang West Road, Lanzhou, 730000

Langfang, Heibei province

Room A308, Shangdu Jinmao Building, Xinhua Road, Langfang

Lhasa branch

NO.48, Beijing Zhonglu, Lhasa, 850000

Kunming

1st Fl. Huaerdun Building, No. 448, Qingnian Road, Kunming 650021

Nan Chang

Room 802 Crown Plaza International Business NO.258 Riverside Avenue NanChang.City.P.R.C

Nan Ning

11st Floor Guangxi Development Building, NO.111 Minzu Avenue,Nanning,Guangxi

Nanjing

1st Fl. Huangpu Building, No.2 Huangpu Road, Xuanwu District, Nanjing 210016

Qingdao

No.111, Yan’an 3rd Road, Qingdao, 266071

Sanya

Room 8127, Phoenix Hotel, 33 Airport Road, Sanya, 572000

Shanghai

Room 307, Kerry Center, 1515 Nanjing West Road, Shanghai 200040

Shenyang

Room 1782, Huayang International Tower, No.386, Qingnian Street, Heping District, Shenyang, 110003

Shenzhen

1F.A Bldg, Xinzhu Garden, Nonglin Road, Futian, Shenzhen 518040

Shijiazhuang

Booth No.106, 10-1, Meidong International Building, Guang'an Ave., Shijiazhuang, Hebei, 50011

Taiyuan

No.102.Nan Neihuan Jie Taiyuan City,Shanxi Province,030012,P.R.China(Yangguang Technology building)

Tianjin

No.10 Baoding Road, Heping District, Tianjin

Urumchi

1st Floor, Chenjian Building, No. 133, Nanhu South Road, Urumchi 830063

Wenzhou

Hongding Building, 23 Hualongqiao Road, Wenzhou 325000

Wuhan

Hubei Civil Aviation Hotel, 97, Jianghan North Road, Wuhan 430021

Wuhan

1st Fl.Hongcheng Jindu Building, No. 54, Zhongbei Road, Wuchang District (Yaojialing station beside the Wuhan Branch of Shenzhen Development Bank)

Xi'an

1F(south) Tangyan International Center, No.3, Tangyan Road, Xi'an 710075

Xiamen

Huguang Building, Hubin East Road, Xiamen 361004

Yan Ji

Air China Yanji Branch, 1F, Hongyan Building, 1161 Juzi Street, Yanji, 133000

Yantai

Rm.1704,Tianhong Kaixuan Building4,53Nanshan RD.,Yantai. P.C.264000

Zhengzhou

Room 907,Block A,Internatinal Trade Center,No.39 Huayuan Road,Zhengzhou,450008,P.R.China

Offices around the world

Auckland, Bangalore, Bangkok, Delhi, Fukuoka, Hiroshima, Ho Chi Minh City, Jakarta, Osaka, Phuket, Pusan, Sapporo, Sendai, Seoul, Seoul-Incheon, Seoul-Gimpo, Singapore, Sydney, Taegu, Tokyo, Ulan Bator, Yangon

Offices in the United States are found in the following cities:

Los Angeles, New York, San Francisco, Sao Paulo, Toronto, Vancouver

Offices in Europe are found in the following cities:

Amsterdam, Athens, Berlin, Brussels, Budapest, Copenhagen, Düsseldorf, Frankfurt, Helsinki, Istanbul, London, Madrid, Milan, Moscow, Munich, Paris, Rome, Stockholm, Vienna, Zurich

Offices in the Middle East are found in the following cities:

Dubai, Kuwait

Premium Economy Class

Air China offers both a business class and a first class for its selected international flights.

1. First Class - Forbidden Pavilion First Class

The first class feature individually spaced seats and offers passengers plenty of room for work, pleasure, and relaxation while onboard Air China flights. The seats can be adjusted according to passengers’ preferences. They can be upright, reclining, or fully horizontal for full sleeping comfort. The seats are 190cm long and 70cm wide, and are, as a result, very comfortable. 

2. Business Class - Capital Pavilion Business Class

The business class feature highly comfortable seats that can recline up to 170 degrees and are 190cm long and 54cm wide. They are stylishly and ergonomically designed for passengers’ comfort.

3. Premier Economy Class

Air China offers a Premier Economy Class, offering passengers excellent value.

4. Economy Class

Membership

Air China is a member of Star Alliance, which it officially joined in December 12, 2007. This significantly expanded the presence of Star Alliance in China. In line with the alliance’s Under One Roof initiative, all members have transferred to the Terminal 3 of Beijing Capital International Airport, the airline’s main international hub.

Air China also has codeshare agreements with these airlines:

Air Canada

Air New Zealand

Air Macau

ANA

Asiana Airlines

Austrian Airlines

Avianca

BMI

Cathay Pacific

Dragonair

EgyptAir

El Al

Ethiopian Airlines

EVA Air

Finnair

LOT Polish Airlines

Lufthansa

Qantas

SAS

Shandong Airlines

Shenzhen Airlines

South African Airways

Swiss International Airlines

TAM Airlines

TAP Portugal

Turkish Airlines

United Airlines

US Airways

Virgin Atlantic Airways

 

Air China is also a member airline of OneWorld and of SkyTeam.

Fleet and Destination

Air China’s fleet size is 285 excluding the airline’s cargo fleet. The entire fleet flies to 185 different destinations.

Airbus:

A319-100, A320-200, A321-200, A330-200, A330-300, A340-300, A350-900

Boeing:

737-300, 737-700, 737-800, 747-400, 747-400M, 747-8I, 757-200, 777-200, 777-300ER, 787-9

COMAC:

C919

The entire fleet makes up a route network that travels throughout Asia, the Middle East, Western Europe, and North America from the main hub at the Beijing Capital International Airport. Some of its Asian routes as well as most of its Australian and European routes fly from Shanghai. Other international routes also fly from Chengdu, Chongqing, Dalian, Hangzhou, Kunming, Nanning, Xiamen, and Dubai.

Air China now also serves its first destination in South America, Sao Paulo via Madrid. This marked as the first longest direct flight by the airline. This service began in 2006 and was originally flew by a Boeing 767-300 aircraft but was eventually improved to the Airbus A330-200,following an increase in demand.

In summer of 2011, Air China also introduced an Airbus A330-300 flight going to Dusseldorf in Germany, the third German destination of the airlines. In June of 2011, it also started its Beijing to Milan service to complement the Shanghai Pudong to Milan service. In May of 2011, the airline also re-launched its Beijing to Athens service with a stopover in Munich; this flight used the Airbus A330-300. In September 2011, the airline also began its Beijing to Mumbai route and upgraded its Delhi route to the Airbus A330.

Air China is also expected to replace its Boeing 747-400, which it uses for its U.S. routes, with the newer Boeing 777-300ER; these will fly to Los Angeles, San Francisco, and New York. However, as of now, there are not enough numbers of the aircraft in the fleet, so the existing 777-300ERs are still being used for the Beijing to Paris service only. As of now, one of the 777-300ERs is already being used to fly to Los Angeles, while New York and San Francisco routes are set for upgrade in late 2012 or early 2013.

Luggage Allowance

Carry-on luggage

Passengers are allowed to bring hand-carried baggage onboard. These should be placed either in the overhead compartment or under the seat in front of the passenger. For First and Business class passengers, unchecked baggage should be under 8 kg or 17 lbs. and up to 2 pieces per passenger. For the Economy class, passengers are allowed 1 piece of baggage with a weight of 5 kg or 11 lbs. per passenger. Carry-on luggage should be within 55cm in length, 40cm in width, and 20cm in height.

Checked luggage

       Domestic route

First class

40 kg

Business class

30 kg

Economy class (adult-fare/child-fare)

20 kg

Economy class (infant-fare)

10 kg

Other routes

China-Japan

First class

2 pieces under 32 kg each

 

Business class

2 pieces under 32 kg each

 

Economy class

2 pieces under 23 kg each; free for infant fare tickets

China-America

First class

2 pieces under 32 kg each

 

Business class

2 pieces under 32 kg each

 

Economy class

2 pieces under 23 kg each; free for infant fare tickets

European routes

First class

2 pieces under 32 kg each

 

Business class

2 pieces under 32 kg each

Beijing-Singapore

Premium Economy class

1 piece under 32 kg

 

Economy class

1 piece under 23 kg

Beijing-Delhi

Premium Economy class

1 piece under 32 kg

 

Economy class

1 piece under 23 kg

In-Flight Food

Special in-flight meals may be requested in selected flights:

AVML

Vegetarian Asian (hindu) meal

Offered on flights within Asia; contains vegetables produced in Asia and does not contain meat or seafood

BBML

Baby meal

Pulp, minced meat, vegetable puree, and dessert

BLML

Bland meal

Low fat and low fiber foods for passengers who have stomach or intestinal problems

CHML

Child meal

Foods with low salt and sugar content for kids

DBML

Diabetic meal

Foods with no sugar of any kind

FPML

Fruit platter meal

Fresh fruits, fruit compote, and fruit desserts

GFML

Gluten intolerant meal

For those with gluten allergy or intolerance

HNML

Hindu meal

Does not contain beef or pork

KSML

Kosher meal

Foods prepared and served according to Jewish dietary requirements; requires an advance notice of 48 hours prior to flight departure as the food is purchased from reputable manufacturers

LCML

Low calorie meal

Lean meat, low fat, and high fiber foods

LFML

Low fat meal

For passengers who need to reduce fat consumption

LSML

Low salt meal

For passengers with hypertension, urinary retention, and nephropathy

MOML

Moslem meal

Cooked according to Halal tradition; no pork, bacon, ham, animal gelatin, animal fats, alcohol, eel, turtle, or non-scale fish

NLML

Low lactose meal

No lactose, dairy, or other similar products are used

RVML

Vegetarian raw meal

Contains raw fruits and vegetables; no animal protein of any kind

SFML

Seafood meal

For passengers who like seafood

VGML

Vegetarian vegan meal

Totally free of animal products or by-products

VJML

Vegetarian jain meal

For members of the Jain community; prepared using Asian methods

VLML

Vegetarian lacto-ovo meal

No animal products but can have animal by-products

VOML

Vegetarian oriental meal

Prepared in Chinese or Oriental style

Special Services

Air China offers special services to passengers who need assistance.

  • Wheelchair service. A wheelchair service is available for persons with disabilities. If a wheelchair will be needed for domestic flights, the passengers have to contact the airline 24 hours before the flight departure and should be at the airport two hours before the flight. However, for flights going to the US, passengers should apply for wheelchair service no later than 28 hours before the flight departure. For other international and regional flights, passengers need to book a wheelchair service no later than 72 hours before scheduled flight.
  • Pregnant service. Air China offers special assistance to pregnant women who are traveling with them. Women under 32 weeks pregnant are considered as regular passengers. Special pregnant services are offered to women who are over 32 weeks and under 35 weeks pregnant. They should present a medical certificate issued within 7 days before the date of departure. For safety purposes, the airline does not allow women who are over 35 weeks pregnant, are within 4 weeks of delivery, or are less than 7 days after delivery on any flight.

Frequent Flyer Program

Air China’s frequent flyer program is called Phoenix Miles. Its Chinese name is guo hang zhi yin, which literally means “best friends of Air China.” This is the first program of this kind launched in China. The goal of the program is to reward guests who frequently travel international or domestically with Air China and its partner airlines.

All air travel logged by members of the program on any Air China flight and flights by the airlines affiliates and partners will earn mileages that the members can eventually claim. The card can also be upgraded to a VIP status.

Special redemption rates are given to VIP members. Please refer to the table below for more information.

Silver card members

Earn 25% mileage bonus on eligible flights

Gold card members

Earn 25% mileage bonus on eligible flights

Platinum card members

Earn 50% mileage bonus on eligible flights

List of China Airlines

See Also

Hot China Hotels