Eastern Airlines

Eastern Airlines, also known as China Eastern Airlines, is a major Chinese airline based in Shanghai Hongqiao International Airport. It operates domestic, regional, and international routes, in line with its company slogan “Traveling the globe, making dreams come true.”

The airline was established way back in 1988 under the CAAC Huadong Administration. In 1997, it became the first airline in China to offer shares internationally. In 1988, China Eastern founded China Cargo Airlines together with COSCO. In March of 2001, the airline took over Great Wall Airlines. In 2003, it also merged with China Yunnan Airlines and China Northwest Airlines. In 2009, it merged with Shanghai Airlines, which eased the stiff competition between the two carriers, both of which are based in Shanghai. This helped consolidate the city’s status as an international aviation hub. Following the merger, however, Shanghai Airlines retained its brand and its livery, and simply became a subsidiary of China Eastern.

The carrier also recently announced that it was planning to enter into a strategic alliance with the Qantas Group to form Jetstar Hong Kong. This is planned to be a low-cost airline based in Hong Kong International Airport. It is expected to begin operating in 2013.

The government of China has an ownership stake in China Eastern Airlines amounting to 61.64% of total shares.

Fast Facts

• English Name: China Eastern Airlines
• Chinese Name: 中国东方航空股份有限公司
• Main hubs: Shanghai Pudong International Airport, Shanghai Hongqiao International Airport
• Other hubs: Kunming Qujiaba International Airport, Xi’an Xianyang International Airport
• Focus cities: Beijing Capital International Airport, Hefei Luogang International Airport, Nanjing Lukou International Airport, Ningbo Lishe International Airport, Qingdao Liuting International Airport, Shijiazhuang Daguocun International Airport, Taiyuan Wusu Airport, Wuhan Tianhe International Airport, Wuxi Shuofang Airport
• Alliance member: SkyTeam airline alliance
• IATA code: MU
• ICAO code: CES
• Call sign: CHINA EASTERN
• Headquarters: Shanhai Hongqiao International Airport, Changning District, Shanghai, China.
• Frequent flyer program: Eastern Miles
• Official website: www.flychinaeastern.com
• Reservation hotline: 852-2861 1898
• Service hotline: +86 21 95530

Introduction

Ranking

China Eastern Airlines is the second largest carrier in China in terms of passenger number, and the third largest airline in the world in terms of market value.

Branches in China

 

版纳BANNA

景洪市民航路23号 
Jin Hong Shi Ming Hang Lu 23 Hao

 

北京BEIJING

Beijing市朝阳区新源西里中街12号 
Bei Jing Shi Chao Yang Qu Xin Yuan Xi Li Zhong Jie 12 Hao

长春CHANGCHUN

长春市解放大路2677号光大大厦1803室 
Chang Chun Shi Jie Fang Da Lu 2677 Hao Guang Da Da Sha 1803 Shi

 

长沙CHANGSHA

湖南省长沙市五一大道549号2601室 
Hu Nan Shen Chang Sha Shi Wu Yi Da Dao549 Hao 2601 Shi

 

成都CHENDU

成都市锦里东路2号宏达大厦一楼 
Chen Du Shi Jin Li Dong Li 2 Hao Hong Da Da Sha 1 Lou

 

重庆CHONGQING

重庆市新牌坊美源国际27楼 
Chong Qing Shi Xin Pai Fang Mei Yuan Guo Ji 27 Lou

 

大连DALIAN

大连市中山区人民路虹源大厦21楼9号 
Da Lian Shi Zhong Shan Qu Ren Min Lu Hong Yuan Da Sha 21 lou? 9 hao

 

福州FUZHOU

福建省福州市六一北路253号 
Fu Jian Shen Fu Zhou Shi Liu Yi Bei Lu 253 Hao

 

兰州LANZHOU

兰州市东岗西路586号 
Lan Zhou Shi Dong Gang Xi Lu586 Hao

 

广州GUANGZHOU

广州市东风西路191号国际银行中心1楼 
Guang Zhou Shi Dong Feng Xi Lu 191 Hao Guo Ji Yin Hang Zhong Xin 1 Lou

 

桂林GUILIN

广西壮族自治区桂林市中山中路57号邮政大厦2楼 
Guan Xi Zhuang Zu Zi Zhi Qu Gui Lin Shi Zhong Shan Zhong Lu 57 Hao You Zheng Da Sha 2 Lou

 

贵阳GUIYANG

贵州省贵阳市环城北路157号 
Gui Zhou Sheng Gui Yang Shi Huan Cheng Bei Lu 157 Hao

 

海口  HAIKOU

海南省海口市西沙路22号 
Hai Nan Sheng Hai Kou Shi Xi Sha Lu 22 Hao

 

杭州  HANGZHOU

杭州环城西路16号 
Hang Zhou Huan Cheng Xi Lu 16 Hao

 

哈尔滨  HARBIN

哈尔滨市长江路99号 
Ha Er Bin Shi Chang Jiang Lu 99 Hao

 

合肥  HEFEI

合肥市金寨路246号 
He Fei Shi Jin Zhai Lu 246 Hao

 

呼和浩特  HUHHOT

呼和浩特市新城区锡林郭勒北路97号 
Hu He Hao Te Shi Xin Cheng Qu Xi Lin Guo Le Bei Lu 97 Hao

 

济南  JINAN

济南市经十西路408号东航大酒店 
Ji Nan Shi Jing Shi Xi Lu 408 Hao Dong Hang Da Jiu Dian

 

昆明  KUNMING

昆明市拓东路28号 
Kun Ming Shi Tuo Dong Lu 28 Hao

 

丽江LIJIANG

丽江市香格里拉大道观光酒店一楼 
LiJiang Shi Xiang Ge Li La Da Dao Guan Guang Jiu Dian Yi lou

 

南昌NANCHANG

南昌市Beijing西路208号东航大厦 
Nan Chang Shi Bei Jing Xi Lu 208 Hao Dong Hang Da Sha

 

南京NANJING

南京市洪武南路334号 
Nan Jing Shi Hong Wu Nan Lu 334 Hao

 

宁波NINGBO

宁波市中山东路800号 
Ning Bo Shi Zhong Shan Dong Lu 800 Hao

 

青岛QINGDAO

青岛市东海西路49号 
Qing Dao Shi Dong Hai Xi Lu 49 Hao

 

上海SHANGHAI

上海市威海路258号 
Shang Hai Shi Wei Hai Lu 258 Hao

 

石家庄SHIJIAZHUANG

石家庄市友谊北大街369号 
Shi Jia Zhuang Shi You Yi Bei Da Jie 369 Hao

沈阳SHENYANG

沈阳市和平区和平北大街69号A座2207室 
Shen Yang Shi He Ping Qu He Ping Bei Da Jie 69 Hao A Zuo 2207 Shi

深圳SHENZHEN

深圳市福田区竹子林紫竹六道49号敦煌大厦2楼AB单元 
Shen Zhen Shi Fu Tian Qu Zhu Zi Lin Zi Zhu Liu Dao 49 Hao Dun Huang Da Sha 2 Lou AB Dan Yuan

  台湾TAIWAN

台北市松山区民生东路三段134号5楼
Tai Bei Shi Song Shan Qu Min Sheng Dong Lu San Duan 134 Hao 5 Lou

太原TAIYUAN

太原市迎泽大街158号 
Tai Yuan Shi Ying Ze Da Jie 158 Hao

天津TIANJIN

天津市和平区贵州路4号龙通大厦1层 
Tian Jin Shi He Ping Qu Gui Zhou Lu 4 Hao Long Tong Da Sha 1 Ceng

乌鲁木齐URUMQI

乌鲁木齐市黄河路2号招商银行大厦19楼A座 
Wu Lu Mu Qi Shi Huang He Lu 2 Hao Zhao Shang Ying Hang Da Sha 19 Lou A Zuo

温州WENZHOU

温州市新城大自然家园城市之光写字楼905室 
Wen Zhou Shi Xin Cheng Da Zi Ran Jia Yuan Cheng Shi Zhi Guang Xie Zi Lou 905 Shi

厦门XIAMEN

厦门市嘉禾路321号汇腾大厦1层 
Xia Men Shi Jia He Lu 321 Hao Hui Teng Da Sha 1 Ceng

张家界ZHANGJIAJIE

张家界市解放路人民广场商业步行街2楼2001AB
Zhang Jia Jie Shi Jie Fang Lu Ren Min Guang Chang Shang Ye Bu Xing Jie 2 Lou 2001AB

郑州ZHENGZHOU

河南省郑州市金水区金水路25号 
He Nan Sheng Zheng Zhou Shi Jin Shui Qu Jin Shui Lu 25 Hao

香港HONGKONG

Hong Kong金钟道95号统一中心31楼B室 
Hong Kong Jin Zhong Dao 95 Hao Tong Yi Zhong Xin 31 Lou B Shi

徐州XUZHOU

徐州市建国西路80号国土资源大厦B座一楼 
Xu Zhou Shi Jian Guo Xi Lu 80 Hao Guo Tu Zi Yuan Da Sha B Zuo 1 Lou

西安Xi’AN

西安市劳动南路207号 
Xi"an Shi Lao Dong Nan Lu 207 Hao

西宁XINING

西宁市昆仑路昆仑1号5楼353室 
Xi Ning Shi Kun Lun Lu Kun Lun 1 Hao 5 Lou 353 Shi

银川YINCHUAN

银川市凤凰南街85号 
Yin Chuan Shi Feng Huang Nan Jie 85? Hao

烟台 YANTAI

烟台市解放路166号中银大厦2 楼 
Yan Tai Shi Jie Fang Lu 166 Hao Zhong Yin Da Sha 2 lou

Offices around the world

CITY

ADDRESS

Bangkok

439/6 Naradhiwasrajanagarindra Road, Bangkok 10500

Brussels

44, Rue Ravenstein, 1000 Brussels, Belgium

Dhaka

Safura Tower 10th Floor, 20 Kemal Ataturk Avenue, Banani, Dhaka-1213, Bangladesh. ?

Frankfurt

Rossmarkt 5, Frankfurt,Germany D-60311

Fukushima

Kearny place Koriyama #2,1-9-13 Omachi Koriyama-city Fukushima-Ken 963-8001 Japan

Fukuoka

1F daihyaku Ks Bldg,5-32 machi,
Hakata-ku,Fukuoka,Japan 812-0039

Hiroshima

8F Hiroshima Lopro Bldg,2-25
Take-machi,Naka-ku,Hiroshima 730-0032 Japan

Hohochiminh City

Building F , 2-F, OSIC Office building, No.8 of Yuanjiang Road, First prefecture, Ho Chi Minh City

Kuala Lumpur

2nd Floor Plaza OSK,Jalan Ampang,50450 Kuala Lumpur,Malaysia

Kagoshima

3F Kagoshima Nishi Sengoku Daiichi Seimei Bldg,
1-1 Nishi Sengoku-cho,Kagoshima Japan 892-0847

Komatsu

2F Rifare 1-5-2 Honmachi Kanazawa Shi Ishikawa Japan
920-0853

Los Angeles

55 South lake Avenue, Suite 120, Passadena, CA 91101 U.S.A

London

37-39 George Street,London,W1U 3QD

Melbourne 

Level 8, 303 Collins Street, Melbourne VIC 3000

Mandalay

No.253/B 84th Road;Bet33rd&34th street. ChanAyeTharZan Township. Mandalay, Union of Myanmar.

Madrid

Plaza de Espana, 18 planta, 11/Oficina 8 y 11 28008, Madrid Espana

 

Moscow

1 bld.,7 Korovy Val,Moscow,119049,Russia

Maldives

Star Building 1st floor Fareedhee Magu Male’20224 Maldives

Johannesburg

7th Floor Fredman Towers 13 Fredman? Drive Sandton Johannesbug.S.A.

Munich

MaximilianstraBe 40, D-80539 München

Mastuyama

1F Fujikasai Matsuyama Bldg,4-8-11,Samban-cho,
Matsuyama Ehime,Japan

New York

Suite 502,339 5th .Ave. Manhattan, New York, NY10016

New Delhi

Ground Floor, Thapar House,124 Janpath, New Delhi-110001

Nagasaki

4/F,Sumitomo Seimi Bldg,7-1 Manzaichou, Nagasaki 850-0033 Japan

Nagoya

1/F,Mitsuiseimei Nagoya Fushimi Bldg,1-13-26 Nishiki
Naka-ku Nagoya,Japan

Niigata

2F Cozmix Bldg,2-1-1
Bandai,Niigata 950-0088 Japan

Osaka

1/F,Higobashi Lucent Bldg,1-6-2 Kyomachibori Nishi-ku
Osaka 550,Japan

Okayama

2/F,Okayama Momotaroodori Bldg,1-1-15,Nodaya Cho,
Okayama,Okayama Pref,Japan

Okinawa

Daidoseimei Bldg,1F
3-1 15 Maejima Naha Okinawa,Japan 900-0016

Oita

4F Sompo Japan Oita Bldg,
2-10-22 Suehiromachi Oita Japan 870-0027

Paris

6 ,Rue de La paix, 75002, Paris

Sydney

Level 9, 39-41 York Street, Sydney, NSW2000, Australia

Singapore

240 Tanjong Pagar Road #01-02 GE Tower, Singapore 088540

Seoul

501-2 Shinsha-Dong, Kannam-Gu, Seoul, Korea

Siem Reap

House #304, Stoeng They Village, Svay Dongkum Communce. Siem Reap District, Siem Reap province.Combodia

Sapporo

6F Sapporokita 1 Jyoekimaedori Bldg,3-27,Kita 1 Jonishi Chome, Chuo-ku,Sapporo,Hokkaido 060-0001 Japan

Tokyo 

7F,1-2-8,Toranomon Kotohira Tower, Tokyo ,Japan

Vancouver

1307-1030 West Georgia Street,Vancouver,
B.C.? V6E2Y3? Canada??

Main flights

China Eastern Airlines is highly reputable and well established in Asia, Australia, and North America. They also have European flights to London and Stockholm. However, its main objective is to fully maximize the potential of the domestic market, and it has begun doing so by boosting the frequency of flights going from Shanghai to other cities within China.

At the same time, China Eastern is also expanding its international operations. Thus, it is planning to launch a service going to Rome and to open more routes to the US, Europe, and Australia.

Its main flights include:

Dep. - Arr.

From - To

Aircraft

16:00 - 17:00

Aksu - Urumqi

320

16:00 - 22:55

Aksu - Hangzhou

320

13:30 - 15:15

Anqing - Shanghai

CRJ

07:00 - 09:10

Beijing - Shanghai

333

07:20 - 09:20

Beijing - Hangzhou

JET

07:30 - 09:40

Beijing - Shanghai

757

07:35 - 10:55

Beijing - Kunming

333

07:40 - 09:55

Beijing - Nanchang

738

07:45 - 09:30

Beijing - Huaian

733

07:55 - 09:45

Beijing - Xian

333

08:00 - 09:55

Beijing - Shanghai

333

08:05 - 10:20

Beijing - Shanghai

321

08:05 - 09:10

Beijing - Taiyuan

737

08:10 - 09:10

Beijing - Lianyungang

738

08:25 - 11:55

Beijing - Kunming

737

Other highlights

China Eastern’s longest non-stop route is from Shanghai to New York, which began in 2007. Currently, it is also seeking approval for flights that will service the Shanghai-Hawaii route.

China Eastern’s logo is a white artistic rendition of a swallow with a circular background consisting of a red semi-circle that resembles a sun and another semi-circle in dark blue, resembling the seas. The swallow’s tail is a transfiguration of CE, which stands for China Eastern.

Premium Economy Class

China Eastern does not have a Premium Economy Class.

Membership

In 2010, China Eastern initially announced that it was going to be part of SkyTeam. In 2011, the agreement was finalized and China Eastern became an official member of the SkyTeam airline alliance, along with its subsidiary Shanghai Airlines. It became the 14th member of the SkyTeam and the second Chinese carrier in the alliance, the other being China Southern Airlines.

The SkyTeam is the second largest airline alliance, with all 15 member airlines flying to up to 926 destinations in 173 different countries. With this, passengers can enjoy connecting flights without a problem as well as Minimum Connect Times and flexible ticket transfers between different members of the alliance.

This means that China Eastern Airlines can enjoy privileges from other SkyTeam members including:

Aeroflot, Air France, Delta Air Lines, Korean Air, Aeromexico, Alitalia, China Southern Airlines, Kenya Airways, TAROM, Air Europa, China Airlines, Czech Airlines, KLM

Aside from being a member of SkyTeam, China Eastern also has codeshare agreements with four other airlines that are not members of the SkyTeam. These airlines include:

Japan Airlines, member of OneWorld alliance, Mandarin Airlines, Qantas, member of OneWorld alliance, WestJet, All Nippon Airways, member of Star Alliance, Asiana Airlines, member of Star Alliance

Fleet and Destination

China Eastern is a major customer for Airbus. In fact, it was the first Chinese airline to have ordered an Airbus fleet, which centers on the A320 series. This fleet is being used primarily for domestic flights. However, the carrier also recently acquired 15 Airbus A330. The airline also has a Boeing 737 Next Generation fleet.

The total fleet size of China Eastern is 302 +110 orders. The entire fleet flies to 110 destinations and consists of:

Airbus    
A300-600R, A319-100, A320-200, A321-200, A330-300, A330-200, A340-300, A340-600
Boeing   
737-300, 737-700, 737-800, 777-300ER
Bombardier
CRJ200
COMAC
C919
Canadair
CRJ-200
Embraer
ERJ145

Domestic destinations

Municipalities

Beijing (Capital International Airport), Tianjin, Shanghai (Pudong International Airport and Hongqiao International Airport), Chongqing

Special Administrative Regions

Hong Kong, Macau, Taipei (Songshan Airport and Taoyuang International Airport)

NORTH CHINA

Henan

Zhengzhou, Luoyang

Hebei

Shijiazhuang

Shanxi

Datong, Taiyuan, Yuncheng

Inner Mongolia

Hohhot, Erdos, Baotou, Chifeng, Wuhai

Heilongjiang

Harbin

Liaoning

Shenyang, Dalian

EAST CHINA

Shanghai

Shanghai

Jiangsu

Nanjing, Nantong, Xuzhou, Changzhou, Yancheng, Wuxi, Lianyungang, Huai'an

Zhejiang

Hangzhou, Ningbo, Wenzhou, Huangyuan, Zhoushan

Anhui

Huangshan, Hefei

Shandong

Jinan, Qingdao, Yantai

Jiangxi

Nanchang

SOUTH CHINA

Hubei

Wuhan, Yichang

Hunan

Changsha, Zhangjiajie

Guangdong

Guangzhou, Shenzhen, Zhuhai, Shantou

Fujian

Xiamen, Fuzhou, Wuyishan

Guangxi

Guilin, Beihai, Nanning

Hainan

Haikou, Sanya

SOUTHWEST CHINA

Sichuan

Chengdu, Kangding, Luzhou,Yibin, Songpan

Guizhou

Guiyang

Yunnan

Kunming, Jinghong, Lijiang, Luxi, Baoshan, Dali, Diqing, Lancang, Mang City, Simao, Tengchong, Wenshan, Zhaotong

Tibet

Lhasa

NORTHWEST CHINA

Shaanxi

Xi'an

Gansu

Lanzhou, Dunhuang, Jiayuguan

Ningxia

Yinchuan

Qinghai

Xining, Golmud

Xinjiang

Urumqi, Kashgar, Hotan, Yining

International destinations:

East Asia

Japan

Fukuoka, Fukushima, Hiroshima, Kagoshima, Komatsu, Matsuyama, Nagasaki, Nagoya, Niigata, Okayama, Okinawa, Osaka, Sapporo, Shizuoka, Tokyo (Haneda Airport, Narita International Airport)

South Korea

Busan, Cheongju, Daegu, Jeju, Seoul (Gimpo International Airport, Incheon International Airport)

Mongolia

Ulan Bator

South Asia

India

Kolkata, Delhi

Nepal

Kathmandu

Maldives

Malé

Bangladesh

Dhaka

Sri Lanka

Colombo

Southeast Asia

Myanmar

Yangon, Mandalay

Indonesia

Bali

Malaysia

Kuala Lumpur

Philippines

Manila

Thailand

Bangkok, Phuket, Chiang Mai

Vietnam

Ho Chi Minh City, Da Nang, Hanoi

Singapore

Singapore Changi Airport

Laos

Vientiane

Southwest Asia

United Arab Emirates

Dubai

Luggage Allowance

Carry-on luggage

For most routes, every China Eastern passenger is allowed to carry one piece of luggage into the aircraft. The luggage should weigh less than 5 kg and a volume limit of 20x40x55 cm.

For the China-America route and the China-Canada route, passengers can carry two pieces of luggage for free. Every piece of baggage should not exceed 23 kg and the sum of the three sides of the baggage should not exceed 273cm. Infant tickets come with 1 piece of free baggage with total dimensions of 115cm. 

Checked luggage

China Eastern passengers are allowed to have check-in baggage of up to 32 kg with a volume of 40x60x100 cm. Infant tickets don’t come with free baggage allowance.

Checked baggage should be packed, locked, and firmly bound and must be able to bear at least a certain amount of pressure.

By class

First class – 40 kg per passenger, 2 pieces weighing up to 32 kg each
Business class – 30 kg per passenger, 2 pieces weighing up to 32 kg each
Economy class – 20 kg per passenger, 2 pieces weighing up to 23 kg each
Infant – 10 kg per passenger (only for selected international routes)

In-Flight Food

China Eastern Airlines operates Delicious Meals by China Eastern. This is an aeronautical catering service formed in cooperation with famous catering companies in China. The service offers standard meals for all cabin types and also provides special meals for those with special dietary requirements.

Special Services

Wheelchair service

Passengers are allowed to check in their own wheelchairs. If they require assistance and special wheelchair services, a reservation should be made 72 hours prior to departure.

Pregnant service

Women who are less than 32 weeks of pregnancy can be considered as a regular passenger provided that they have their doctors’ advice that it is safe for them to travel. Women who are between their 32nd and 34th weeks of pregnancy need to produce a certificate of diagnosis issued by their doctors and should submit this 72 hours before departure.

Women who are past their 36th week of pregnancy will not be allowed on all China Eastern Airlines flights.

Frequent Flyer Program

China Eastern’s frequent flyer program is Eastern Miles. The program also encompasses passengers of Shanghai Airlines, which is the subsidiary of China Eastern. It is free for passengers of both airlines to enroll into the program.

Members of Eastern Miles can earn miles on all flights they buy from either airlines, and also on their consumption using China Eastern’s credit card. When they’ve collected an adequate amount of miles, they can be upgraded to VIP status.

There are two tiers in Eastern Miles’ VIP status. Each has its own unique privileges:

Gold     
•     Priority seat reservation 48 hours before flight depature
•     Priority for class upgrade and flight waitlisting
•     Extra luggage allowance of up to 40 kg for domestic flights and 20 kg for international flights
•     Priority baggage handling with First Class tag
•     First Class counter check-in
Silver     
•     Priority seat reservation 72 hours before departure of flight
•     Priority for class upgrade and flight waitlisting
•     Business Class lounge access
•     Extra luggage allowance of 20 kg for domestic flights and 10 kg for international flights
•     Priority baggage handling with Business Class tag
•     Business Class counter check-in

List of China Airlines

See Also

Hot China Hotels