Eastern Airlines
Eastern Airlines, also known as China Eastern Airlines, is a major Chinese airline based in Shanghai Hongqiao International Airport. It operates domestic, regional, and international routes, in line with its company slogan “Traveling the globe, making dreams come true.”
The airline was established way back in 1988 under the CAAC Huadong Administration. In 1997, it became the first airline in China to offer shares internationally. In 1988, China Eastern founded China Cargo Airlines together with COSCO. In March of 2001, the airline took over Great Wall Airlines. In 2003, it also merged with China Yunnan Airlines and China Northwest Airlines. In 2009, it merged with Shanghai Airlines, which eased the stiff competition between the two carriers, both of which are based in Shanghai. This helped consolidate the city’s status as an international aviation hub. Following the merger, however, Shanghai Airlines retained its brand and its livery, and simply became a subsidiary of China Eastern.
The carrier also recently announced that it was planning to enter into a strategic alliance with the Qantas Group to form Jetstar Hong Kong. This is planned to be a low-cost airline based in Hong Kong International Airport. It is expected to begin operating in 2013.
The government of China has an ownership stake in China Eastern Airlines amounting to 61.64% of total shares.
Fast Facts
• English Name: China Eastern Airlines
• Chinese Name: 中国东方航空股份有限公司
• Main hubs: Shanghai Pudong International Airport, Shanghai Hongqiao International Airport
• Other hubs: Kunming Qujiaba International Airport, Xi’an Xianyang International Airport
• Focus cities: Beijing Capital International Airport, Hefei Luogang International Airport, Nanjing Lukou International Airport, Ningbo Lishe International Airport, Qingdao Liuting International Airport, Shijiazhuang Daguocun International Airport, Taiyuan Wusu Airport, Wuhan Tianhe International Airport, Wuxi Shuofang Airport
• Alliance member: SkyTeam airline alliance
• IATA code: MU
• ICAO code: CES
• Call sign: CHINA EASTERN
• Headquarters: Shanhai Hongqiao International Airport, Changning District, Shanghai, China.
• Frequent flyer program: Eastern Miles
• Official website: www.flychinaeastern.com
• Reservation hotline: 852-2861 1898
• Service hotline: +86 21 95530
Introduction
Ranking
China Eastern Airlines is the second largest carrier in China in terms of passenger number, and the third largest airline in the world in terms of market value.
Branches in China
|
版纳BANNA |
景洪市民航路23号 |
|
北京BEIJING |
Beijing市朝阳区新源西里中街12号 |
|
长春CHANGCHUN |
长春市解放大路2677号光大大厦1803室 |
|
长沙CHANGSHA |
湖南省长沙市五一大道549号2601室 |
|
成都CHENDU |
成都市锦里东路2号宏达大厦一楼 |
|
重庆CHONGQING |
重庆市新牌坊美源国际27楼 |
|
大连DALIAN |
大连市中山区人民路虹源大厦21楼9号 |
|
福州FUZHOU |
福建省福州市六一北路253号 |
|
兰州LANZHOU |
兰州市东岗西路586号 |
|
广州GUANGZHOU |
广州市东风西路191号国际银行中心1楼 |
|
桂林GUILIN |
广西壮族自治区桂林市中山中路57号邮政大厦2楼 |
|
贵阳GUIYANG |
贵州省贵阳市环城北路157号 |
|
海口 HAIKOU |
海南省海口市西沙路22号 |
|
杭州 HANGZHOU |
杭州环城西路16号 |
|
哈尔滨 HARBIN |
哈尔滨市长江路99号 |
|
合肥 HEFEI |
合肥市金寨路246号 |
|
呼和浩特 HUHHOT |
呼和浩特市新城区锡林郭勒北路97号 |
|
济南 JINAN |
济南市经十西路408号东航大酒店 |
|
昆明 KUNMING |
昆明市拓东路28号 |
|
丽江LIJIANG |
丽江市香格里拉大道观光酒店一楼 |
|
南昌NANCHANG |
南昌市Beijing西路208号东航大厦 |
|
南京NANJING |
南京市洪武南路334号 |
|
宁波NINGBO |
宁波市中山东路800号 |
|
青岛QINGDAO |
青岛市东海西路49号 |
|
上海SHANGHAI |
上海市威海路258号 |
|
石家庄SHIJIAZHUANG |
石家庄市友谊北大街369号 |
|
沈阳SHENYANG |
沈阳市和平区和平北大街69号A座2207室 |
|
深圳SHENZHEN |
深圳市福田区竹子林紫竹六道49号敦煌大厦2楼AB单元 |
|
台湾TAIWAN |
台北市松山区民生东路三段134号5楼 |
|
太原TAIYUAN |
太原市迎泽大街158号 |
|
天津TIANJIN |
天津市和平区贵州路4号龙通大厦1层 |
|
乌鲁木齐URUMQI |
乌鲁木齐市黄河路2号招商银行大厦19楼A座 |
|
温州WENZHOU |
温州市新城大自然家园城市之光写字楼905室 |
|
厦门XIAMEN |
厦门市嘉禾路321号汇腾大厦1层 |
|
张家界ZHANGJIAJIE |
张家界市解放路人民广场商业步行街2楼2001AB |
|
郑州ZHENGZHOU |
河南省郑州市金水区金水路25号 |
|
香港HONGKONG |
Hong Kong金钟道95号统一中心31楼B室 |
|
徐州XUZHOU |
徐州市建国西路80号国土资源大厦B座一楼 |
|
西安Xi’AN |
西安市劳动南路207号 |
|
西宁XINING |
西宁市昆仑路昆仑1号5楼353室 |
|
银川YINCHUAN |
银川市凤凰南街85号 |
|
烟台 YANTAI |
烟台市解放路166号中银大厦2 楼 |
Offices around the world
|
CITY |
ADDRESS |
|
Bangkok |
439/6 Naradhiwasrajanagarindra Road, Bangkok 10500 |
|
Brussels |
44, Rue Ravenstein, 1000 Brussels, Belgium |
|
Dhaka |
Safura Tower 10th Floor, 20 Kemal Ataturk Avenue, Banani, Dhaka-1213, Bangladesh. ? |
|
Frankfurt |
Rossmarkt 5, Frankfurt,Germany D-60311 |
|
Fukushima |
Kearny place Koriyama #2,1-9-13 Omachi Koriyama-city Fukushima-Ken 963-8001 Japan |
|
Fukuoka |
1F daihyaku Ks Bldg,5-32 machi, |
|
Hiroshima |
8F Hiroshima Lopro Bldg,2-25 |
|
Hohochiminh City |
Building F , 2-F, OSIC Office building, No.8 of Yuanjiang Road, First prefecture, Ho Chi Minh City |
|
Kuala Lumpur |
2nd Floor Plaza OSK,Jalan Ampang,50450 Kuala Lumpur,Malaysia |
|
Kagoshima |
3F Kagoshima Nishi Sengoku Daiichi Seimei Bldg, |
|
Komatsu |
2F Rifare 1-5-2 Honmachi Kanazawa Shi Ishikawa Japan |
|
Los Angeles |
55 South lake Avenue, Suite 120, Passadena, CA 91101 U.S.A |
|
London |
37-39 George Street,London,W1U 3QD |
|
Melbourne |
Level 8, 303 Collins Street, Melbourne VIC 3000 |
|
Mandalay |
No.253/B 84th Road;Bet33rd&34th street. ChanAyeTharZan Township. Mandalay, Union of Myanmar. |
|
Madrid |
Plaza de Espana, 18 planta, 11/Oficina 8 y 11 28008, Madrid Espana |
|
Moscow |
1 bld.,7 Korovy Val，Moscow，119049，Russia |
|
Maldives |
Star Building 1st floor Fareedhee Magu Male’20224 Maldives |
|
Johannesburg |
7th Floor Fredman Towers 13 Fredman? Drive Sandton Johannesbug.S.A. |
|
Munich |
MaximilianstraBe 40, D-80539 München |
|
Mastuyama |
1F Fujikasai Matsuyama Bldg,4-8-11,Samban-cho, |
|
New York |
Suite 502,339 5th .Ave. Manhattan, New York, NY10016 |
|
New Delhi |
Ground Floor, Thapar House,124 Janpath, New Delhi-110001 |
|
Nagasaki |
4/F,Sumitomo Seimi Bldg,7-1 Manzaichou, Nagasaki 850-0033 Japan |
|
Nagoya |
1/F,Mitsuiseimei Nagoya Fushimi Bldg,1-13-26 Nishiki |
|
Niigata |
2F Cozmix Bldg,2-1-1 |
|
Osaka |
1/F,Higobashi Lucent Bldg,1-6-2 Kyomachibori Nishi-ku |
|
Okayama |
2/F,Okayama Momotaroodori Bldg,1-1-15,Nodaya Cho, |
|
Okinawa |
Daidoseimei Bldg,1F |
|
Oita |
4F Sompo Japan Oita Bldg, |
|
Paris |
6 ,Rue de La paix, 75002, Paris |
|
Sydney |
Level 9, 39-41 York Street, Sydney, NSW2000, Australia |
|
Singapore |
240 Tanjong Pagar Road #01-02 GE Tower, Singapore 088540 |
|
Seoul |
501-2 Shinsha-Dong, Kannam-Gu, Seoul, Korea |
|
Siem Reap |
House #304, Stoeng They Village, Svay Dongkum Communce. Siem Reap District, Siem Reap province.Combodia |
|
Sapporo |
6F Sapporokita 1 Jyoekimaedori Bldg,3-27,Kita 1 Jonishi Chome, Chuo-ku,Sapporo,Hokkaido 060-0001 Japan |
|
Tokyo |
7F,1-2-8,Toranomon Kotohira Tower, Tokyo ,Japan |
|
Vancouver |
1307-1030 West Georgia Street,Vancouver, |
Main flights
China Eastern Airlines is highly reputable and well established in Asia, Australia, and North America. They also have European flights to London and Stockholm. However, its main objective is to fully maximize the potential of the domestic market, and it has begun doing so by boosting the frequency of flights going from Shanghai to other cities within China.
At the same time, China Eastern is also expanding its international operations. Thus, it is planning to launch a service going to Rome and to open more routes to the US, Europe, and Australia.
Its main flights include:
|
Dep. - Arr. |
From - To |
Aircraft |
|
16:00 - 17:00 |
Aksu - Urumqi |
320 |
|
16:00 - 22:55 |
Aksu - Hangzhou |
320 |
|
13:30 - 15:15 |
Anqing - Shanghai |
CRJ |
|
07:00 - 09:10 |
Beijing - Shanghai |
333 |
|
07:20 - 09:20 |
Beijing - Hangzhou |
JET |
|
07:30 - 09:40 |
Beijing - Shanghai |
757 |
|
07:35 - 10:55 |
Beijing - Kunming |
333 |
|
07:40 - 09:55 |
Beijing - Nanchang |
738 |
|
07:45 - 09:30 |
Beijing - Huaian |
733 |
|
07:55 - 09:45 |
Beijing - Xian |
333 |
|
08:00 - 09:55 |
Beijing - Shanghai |
333 |
|
08:05 - 10:20 |
Beijing - Shanghai |
321 |
|
08:05 - 09:10 |
Beijing - Taiyuan |
737 |
|
08:10 - 09:10 |
Beijing - Lianyungang |
738 |
|
08:25 - 11:55 |
Beijing - Kunming |
737 |
Other highlights
China Eastern’s longest non-stop route is from Shanghai to New York, which began in 2007. Currently, it is also seeking approval for flights that will service the Shanghai-Hawaii route.
China Eastern’s logo is a white artistic rendition of a swallow with a circular background consisting of a red semi-circle that resembles a sun and another semi-circle in dark blue, resembling the seas. The swallow’s tail is a transfiguration of CE, which stands for China Eastern.
Premium Economy Class
China Eastern does not have a Premium Economy Class.
Membership
In 2010, China Eastern initially announced that it was going to be part of SkyTeam. In 2011, the agreement was finalized and China Eastern became an official member of the SkyTeam airline alliance, along with its subsidiary Shanghai Airlines. It became the 14th member of the SkyTeam and the second Chinese carrier in the alliance, the other being China Southern Airlines.
The SkyTeam is the second largest airline alliance, with all 15 member airlines flying to up to 926 destinations in 173 different countries. With this, passengers can enjoy connecting flights without a problem as well as Minimum Connect Times and flexible ticket transfers between different members of the alliance.
This means that China Eastern Airlines can enjoy privileges from other SkyTeam members including:
Aeroflot, Air France, Delta Air Lines, Korean Air, Aeromexico, Alitalia, China Southern Airlines, Kenya Airways, TAROM, Air Europa, China Airlines, Czech Airlines, KLM
Aside from being a member of SkyTeam, China Eastern also has codeshare agreements with four other airlines that are not members of the SkyTeam. These airlines include:
Japan Airlines, member of OneWorld alliance, Mandarin Airlines, Qantas, member of OneWorld alliance, WestJet, All Nippon Airways, member of Star Alliance, Asiana Airlines, member of Star Alliance
Fleet and Destination
China Eastern is a major customer for Airbus. In fact, it was the first Chinese airline to have ordered an Airbus fleet, which centers on the A320 series. This fleet is being used primarily for domestic flights. However, the carrier also recently acquired 15 Airbus A330. The airline also has a Boeing 737 Next Generation fleet.
The total fleet size of China Eastern is 302 +110 orders. The entire fleet flies to 110 destinations and consists of:
Airbus
A300-600R, A319-100, A320-200, A321-200, A330-300, A330-200, A340-300, A340-600
Boeing
737-300, 737-700, 737-800, 777-300ER
Bombardier
CRJ200
COMAC
C919
Canadair
CRJ-200
Embraer
ERJ145
Domestic destinations
|
Municipalities |
Beijing (Capital International Airport), Tianjin, Shanghai (Pudong International Airport and Hongqiao International Airport), Chongqing |
|
|
Special Administrative Regions |
Hong Kong, Macau, Taipei (Songshan Airport and Taoyuang International Airport) |
|
|
NORTH CHINA |
Henan |
Zhengzhou, Luoyang |
|
Hebei |
Shijiazhuang |
|
|
Shanxi |
Datong, Taiyuan, Yuncheng |
|
|
Inner Mongolia |
Hohhot, Erdos, Baotou, Chifeng, Wuhai |
|
|
Heilongjiang |
Harbin |
|
|
Liaoning |
Shenyang, Dalian |
|
|
EAST CHINA |
Shanghai |
Shanghai |
|
Jiangsu |
Nanjing, Nantong, Xuzhou, Changzhou, Yancheng, Wuxi, Lianyungang, Huai'an |
|
|
Zhejiang |
Hangzhou, Ningbo, Wenzhou, Huangyuan, Zhoushan |
|
|
Anhui |
Huangshan, Hefei |
|
|
Shandong |
Jinan, Qingdao, Yantai |
|
|
Jiangxi |
Nanchang |
|
|
SOUTH CHINA |
Hubei |
Wuhan, Yichang |
|
Hunan |
Changsha, Zhangjiajie |
|
|
Guangdong |
Guangzhou, Shenzhen, Zhuhai, Shantou |
|
|
Fujian |
Xiamen, Fuzhou, Wuyishan |
|
|
Guangxi |
Guilin, Beihai, Nanning |
|
|
Hainan |
Haikou, Sanya |
|
|
SOUTHWEST CHINA |
Sichuan |
Chengdu, Kangding, Luzhou,Yibin, Songpan |
|
Guizhou |
Guiyang |
|
|
Yunnan |
Kunming, Jinghong, Lijiang, Luxi, Baoshan, Dali, Diqing, Lancang, Mang City, Simao, Tengchong, Wenshan, Zhaotong |
|
|
Tibet |
Lhasa |
|
|
NORTHWEST CHINA |
Shaanxi |
Xi'an |
|
Gansu |
Lanzhou, Dunhuang, Jiayuguan |
|
|
Ningxia |
Yinchuan |
|
|
Qinghai |
Xining, Golmud |
|
|
Xinjiang |
Urumqi, Kashgar, Hotan, Yining |
|
International destinations:
|
East Asia |
Japan |
Fukuoka, Fukushima, Hiroshima, Kagoshima, Komatsu, Matsuyama, Nagasaki, Nagoya, Niigata, Okayama, Okinawa, Osaka, Sapporo, Shizuoka, Tokyo (Haneda Airport, Narita International Airport) |
|
South Korea |
Busan, Cheongju, Daegu, Jeju, Seoul (Gimpo International Airport, Incheon International Airport) |
|
|
Mongolia |
Ulan Bator |
|
|
South Asia |
India |
Kolkata, Delhi |
|
Nepal |
Kathmandu |
|
|
Maldives |
Malé |
|
|
Bangladesh |
Dhaka |
|
|
Sri Lanka |
Colombo |
|
|
Southeast Asia |
Myanmar |
Yangon, Mandalay |
|
Indonesia |
Bali |
|
|
Malaysia |
Kuala Lumpur |
|
|
Philippines |
Manila |
|
|
Thailand |
Bangkok, Phuket, Chiang Mai |
|
|
Vietnam |
Ho Chi Minh City, Da Nang, Hanoi |
|
|
Singapore |
Singapore Changi Airport |
|
|
Laos |
Vientiane |
|
|
Southwest Asia |
United Arab Emirates |
Dubai |
Luggage Allowance
Carry-on luggage
For most routes, every China Eastern passenger is allowed to carry one piece of luggage into the aircraft. The luggage should weigh less than 5 kg and a volume limit of 20x40x55 cm.
For the China-America route and the China-Canada route, passengers can carry two pieces of luggage for free. Every piece of baggage should not exceed 23 kg and the sum of the three sides of the baggage should not exceed 273cm. Infant tickets come with 1 piece of free baggage with total dimensions of 115cm.
Checked luggage
China Eastern passengers are allowed to have check-in baggage of up to 32 kg with a volume of 40x60x100 cm. Infant tickets don’t come with free baggage allowance.
Checked baggage should be packed, locked, and firmly bound and must be able to bear at least a certain amount of pressure.
By class
First class – 40 kg per passenger, 2 pieces weighing up to 32 kg each
Business class – 30 kg per passenger, 2 pieces weighing up to 32 kg each
Economy class – 20 kg per passenger, 2 pieces weighing up to 23 kg each
Infant – 10 kg per passenger (only for selected international routes)
In-Flight Food
China Eastern Airlines operates Delicious Meals by China Eastern. This is an aeronautical catering service formed in cooperation with famous catering companies in China. The service offers standard meals for all cabin types and also provides special meals for those with special dietary requirements.
Special Services
Wheelchair service
Passengers are allowed to check in their own wheelchairs. If they require assistance and special wheelchair services, a reservation should be made 72 hours prior to departure.
Pregnant service
Women who are less than 32 weeks of pregnancy can be considered as a regular passenger provided that they have their doctors’ advice that it is safe for them to travel. Women who are between their 32nd and 34th weeks of pregnancy need to produce a certificate of diagnosis issued by their doctors and should submit this 72 hours before departure.
Women who are past their 36th week of pregnancy will not be allowed on all China Eastern Airlines flights.
Frequent Flyer Program
China Eastern’s frequent flyer program is Eastern Miles. The program also encompasses passengers of Shanghai Airlines, which is the subsidiary of China Eastern. It is free for passengers of both airlines to enroll into the program.
Members of Eastern Miles can earn miles on all flights they buy from either airlines, and also on their consumption using China Eastern’s credit card. When they’ve collected an adequate amount of miles, they can be upgraded to VIP status.
There are two tiers in Eastern Miles’ VIP status. Each has its own unique privileges:
Gold
• Priority seat reservation 48 hours before flight depature
• Priority for class upgrade and flight waitlisting
• Extra luggage allowance of up to 40 kg for domestic flights and 20 kg for international flights
• Priority baggage handling with First Class tag
• First Class counter check-in
Silver
• Priority seat reservation 72 hours before departure of flight
• Priority for class upgrade and flight waitlisting
• Business Class lounge access
• Extra luggage allowance of 20 kg for domestic flights and 10 kg for international flights
• Priority baggage handling with Business Class tag
• Business Class counter check-in
List of China Airlines
See Also
Hot China Hotels
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