Home > China Travel FAQ > Tours Booking > How to Make a Cancellation

How to Make a Cancellation

Last updated by fabiowzgogo at 10/10/2013 3:12:00 AM, Clicks: 621

How to Make a Cancellation?

For any reasons that you need to cancel your booking, we will refund your payment you have made to us within 14 days of our receipt of your written cancellation request.

1. Cancellation received up to 14 days before departure: 100 % refund of all monies paid excluding penalties if applicable, charged by hotels, airlines and rail. All penalties will be itemized.

2. Cancellation received from 7 to 13 days before departure: 10% of the tour price + full cost of Yangtze River Cruise if applicable + penalties charged by hotels, airlines and rail if applicable. All penalties will be itemized.

3. Cancellation received from 3 to 6 days before departure: 50% of the tour price + full cost of Yangtze River Cruise if applicable.

4. Cancellation received from 2 to 0 days before departure: 100% of the tour price + full cost of Yangtze River Cruise if applicable.

No-show travelers will be charged 100% of the tour price full cost of Yangtze River Cruise if applicable. After the trip has commenced, we are unable to refund any amount for unused services due to your willingness, early departure, late arrival, or missed days on tours.

Related Questions:

Does this answer solved your question?
(0)

Travel Confidently with Us

Customers

10,000 Satisfied Customers

Customers

50 Years in China Travel Industry

Customers

Quick Response within 24 hours

Customers

Secured Online Payment

Customers

Group Tours with Solo Adventure

Customers

No Hidden Fees and No Traps