Home > China Travel Testimonials > Dan's Feedback on 3 Days Shanghai Tour

Dan's Feedback on 3 Days Shanghai Tour

Contribute by  Dan from Switzerland; Tour date: 11/2/2013

Particular praise for Vanessa Zheng - superb customer service, can only hope the trip lives up to expectaitons!

Dear Vanessa
 
The whole experience was absolutely fantastic and superbly organised
 
I am planning on coming back for a longer stay and will most definitely be using your company again
 
Well done for providing such outstanding service!
 
Best regards
 
Daniel

Dear Vanessa

 

Please find attached 2 pictures which you may publish

 

Further feedback:

 

Tour guide: very knowledgeable, friendly, always on time, safety conscious (for example when crossing roads, in crowds etc.)

Hotel: clean, safe, high quality. Unfortunately there was an incident in the spa but it was quickly and fully resolved once I spoke with the manager

Food at Home’s restaurant: wow, superb! My guide explained the various dishes in detail and even tried to teach me to eat with chop-sticks. When I completely failed he kindly got me a fork!

 

I trust that this may be of further value to you

 

Best regards

 

Daniel


Dan's Tour Reviews

Overall Rating:
StarStarStarStarStar (Excellent, 4.68 / 5)
1
Shanghai:
StarStarStarStarStar (Excellent, 4.68 / 5)
Attractions:
StarStarStarStarStar (Excellent, 4.00 / 5)
Tour Guide:
StarStarStarStarStar (Excellent, 4.88 / 5)
Hotel:
StarStarStarStar (Excellent, 4.48 / 5)
Foods:
StarStarStarStar (Excellent, 4.24 / 5)