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China Highlights

China Highlights Click to Enlarge the Picture

China Travel Comments:

China Highlights offers tour products that based on the personal demands of each customer. Honesty, integrity and flexibility are the three important elements in its business model. It is committed to giving customers an authentic China experience. It provides all kinds of tours that meet the demands of different customers, and most of its customers are in the middle age to senior age bracket. It has received a great number of good comments from tourists on tripadvisor.com.

Web Link: www.chinahighlights.com

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Detailed Reasons for Recommendation

Website Usability
Contents Comprehensive and professional China Guide information, including China facts, city information and Chinese culture.
Website Design Nice and attractive website design. User-friendly structure.
Website Navigation Clear.
Privacy Policy Privacy protected.
Payment Methods Paypal, Money Booker, credit card, wire transfer
Other Comments Its website has updated to the sixth version, and China Highlights team is still improving the website every day, in the purpose of making the website more user-friendly. Among all the websites we've investigated, China Highlights has the best website design.
Tour Products
Types of Tour Products It provides China tours, flights, hotels, yangtze cruise and train tickets booking.
Amount of Tour Products It has a great number of tour products covering most cities in China.
Price of Tour Products Reasonable price.
Other Comments Discounts for some products will usually be available.
Customer Service
On-page Feedback Yes
Customized Service Yes
Response to Customer Enquiries Quick response.
FAQ Yes
Toll Free Number Yes.
800-8793-007 (China); 86-773-2831999 (Int'l); 800-2682918 (USA & CA).
Business Office in China Yes.
Address: China Highlights/ CITS Guilin, No.11 Binjiang Road, Guilin, GX541002, P.R. China
Business Office Abroad Not yet.
Live Chat Yes, available 24/7 .
Newsletter Yes, once a month.
Other Services Video testimonials are available, so you can see and hear youself about its customers' feelings after receiving services from China Highlights.
Distinguishing Features
With the motto "Discovery your way!", China Highlights holds a business model based on honesty, integrity and flexibility. It provides Private Small Group Tour packages to multi destinations throughout China. It specializes in customizing and tailor-making tours for individuals, families and groups to specific requirements at great value for money.
Company Information
Year Founded 1959
Tour Supplier Yes
Reputation Top 8 International Travel Agencies..
Comments from Tripadvisor.com

"I have just returned from my first trip to China,arranged by Karen,I told her what dates where I wanted to be,and it was all arranged.The guides are the best,the information,guidance.the flight arrangements,were so much better than expected.I recommend this agency to anyone thinking of visiting anywhere in China,they are right there,they know the hotels,the towns,everything.I even celebrated my birthday while on tour,Karen arranged dinner and a cake,so I did not miss out.Also I visited their offices in Guilin,so I know they are real.Thank you Karen and China Highlights.", said by Fort080. »read more comments

Note: You are welcomed to provide more information about this tour operator, or recommend other tour operators. Feel free to drop us an email at marketing@chinatravel.com, we will improve this report as soon as we collect enough better information.

 

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