China Highlights

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China Travel Comments:

China Highlights offers tour products that based on the personal demands of each customer. Honesty, integrity and flexibility are the three important elements in its business model. It is committed to giving customers an authentic China experience. It provides all kinds of tours that meet the demands of different customers, and most of its customers are in the middle age to senior age bracket. It has received a great number of good comments from tourists on tripadvisor.com.

Web Link: www.chinahighlights.com

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Detailed Reasons for Recommendation

Distinguishing Features
Website Usability	Contents	Comprehensive and professional China Guide information, including China facts, city information and Chinese culture.
	Website Design	Nice and attractive website design. User-friendly structure.
	Website Navigation	Clear.
	Privacy Policy	Privacy protected.
	Payment Methods	Paypal, Money Booker, credit card, wire transfer
	Other Comments	Its website has updated to the sixth version, and China Highlights team is still improving the website every day, in the purpose of making the website more user-friendly. Among all the websites we've investigated, China Highlights has the best website design.
Tour Products	Types of Tour Products	It provides China tours, flights, hotels, yangtze cruise and train tickets booking.
	Amount of Tour Products	It has a great number of tour products covering most cities in China.
	Price of Tour Products	Reasonable price.
	Other Comments	Discounts for some products will usually be available.
Customer Service	On-page Feedback	Yes
	Customized Service	Yes
	Response to Customer Enquiries	Quick response.
	FAQ	Yes
	Toll Free Number	Yes. 800-8793-007 (China); 86-773-2831999 (Int'l); 800-2682918 (USA & CA).
	Business Office in China	Yes. Address: China Highlights/ CITS Guilin, No.11 Binjiang Road, Guilin, GX541002, P.R. China
	Business Office Abroad	Not yet.
	Live Chat	Yes, available 24/7 .
	Newsletter	Yes, once a month.
	Other Services	Video testimonials are available, so you can see and hear youself about its customers' feelings after receiving services from China Highlights.
Distinguishing Features	With the motto "Discovery your way!", China Highlights holds a business model based on honesty, integrity and flexibility. It provides Private Small Group Tour packages to multi destinations throughout China. It specializes in customizing and tailor-making tours for individuals, families and groups to specific requirements at great value for money.
Company Information	Year Founded	1959
	Tour Supplier	Yes
	Reputation	Top 8 International Travel Agencies..
	Comments from Tripadvisor.com	"I have just returned from my first trip to China,arranged by Karen,I told her what dates where I wanted to be,and it was all arranged.The guides are the best,the information,guidance.the flight arrangements,were so much better than expected.I recommend this agency to anyone thinking of visiting anywhere in China,they are right there,they know the hotels,the towns,everything.I even celebrated my birthday while on tour,Karen arranged dinner and a cake,so I did not miss out.Also I visited their offices in Guilin,so I know they are real.Thank you Karen and China Highlights.", said by Fort080. »read more comments

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