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Andy's Feedback on 15 Days Beijing, Datong, Xian, Chengdu, Shanghai, Suzhou Tour

Contribute by  Andy from United Kingdom; Tour date: 11/4/2012

Dear Ms Gong,

we would like you to know how much we value all the hard work your wonderful member of staff leon long has put into putting a package of tour itineries together for our biggest holiday ever, to celebrate our 25th wedding anniversary in November 2012. Straight away Leon was much better than the other 5 companies we inquired with, as he replied promptly (next day always) he let us know when he wasnt available and always answered our questions fully (others didnt). Leon's English is perfect, his manners impecable and his knowledge of all places, transport and everything related to touring appears to be spot on, he has been very helpful with suggesting other options and in keeping to our budget. We are both very impressed and would like you to pass on our kind regards. We have built up a bit of a friendship and had actually hoped we might get to meet him but we understand that is not going to be possible, shame, we would like to shake his hand.

Lynne and andy

Dear Chinahighlights,

We are very very happy with the most amazing holiday weve just had with you. Leon Long was great at juggling your products with our likes and our wallet. The private guides was an expense that we knew would be worth while because you get individual attention and not have to wait for stragglers getting back on the bus but it also had unexpected bonuses like having an expert to guide us with ordering food so we were much more adventurous than we'd have been on our own, the same with using the metro in Shanghai, after our guides help it was no problem. We also found that guides speeded our flow through queues at attractions, stations and airports.


Andy's Tour Reviews

Overall Rating:
StarStarStarStarStar (Excellent, 4.53 / 5)
StarStarStarStar (Excellent, 4.50 / 5)
StarStarStarStarStar (Excellent, 3.78 / 5)

The Forbidden City: Bigger than we thought

Hall of Clocks and Watches: Just not so interesting for us

Tiananmen Square: Wow! House displays

The Jinshanling Great Wall: Wow!! Incredible!

Summer Palace with boat Cruise and the Garden of Virtue and Harmony: Theatre and cruise closed.So did extra instead.

Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube): Love the bird nest building.

Tour Guide:
StarStarStarStarStar (Excellent, 4.80 / 5)

Attitude & Services: Brillant at every places.Gave photograph when we need.Avoiding to much trouble.

Knowledge of Subjects: Wow!! Huge knowledge never said I don't know.

Command of English: Wow!!Incredible for every speaking. Of nicknames and outside of just tours and use.

StarStarStarStar (Excellent, 4.13 / 5)

Location: Fantastic near to everthing.

Room Comfort: Dirty carpet.The room was not non-smoking room(Our guide changed for us)

Breakfast/Meals: Some cold

StarStarStarStarStar (Excellent, 4.71 / 5)

Beijing Ba guo bu yi Restaurant(Lunch): Different restaurant.But very good shrimps and pepper beef

Xibei Restaurant(Lunch): Lamp and noodles very good.

StarStarStarStar (Excellent, 4.28 / 5)
StarStarStarStarStar (Excellent, 3.94 / 5)
Tour Guide:
StarStarStarStarStar (Excellent, 4.66 / 5)
StarStarStarStar (Excellent, 4.28 / 5)
StarStarStarStarStar (Excellent, 3.64 / 5)
StarStarStarStar (Excellent, 4.32 / 5)
StarStarStarStar (Excellent, 4.13 / 5)

Wangjiang Park: Was tired from train journey.

Jinli Old Street: Very interested in food + crafts.

Panda Breeding and Research Center: Pandas are fabulous.Phoebe also a panda fan so had lots of information for us. Very sad cudding panda not happening at the moment but understand.

Tour Guide:
StarStarStarStarStar (Excellent, 4.85 / 5)

Attitude & Services: Team first text message+meeting at the station we know we would get on well+she is bouncing with enthusiasm.

Knowledge of Subjects: Very good.Knows+loves pandas also good at ordering food, tares all our viens in.

Command of English: 6 .Nothing she did not know when asked.Totally fluent.

Flexibility: Very we have extented both days and night time excurse.

Local Arrangements: Fine.

StarStarStarStar (Excellent, 4.14 / 5)

Location: Maybe better to be near to panda sanctuary.

Service: OK.

Room Comfort: Bed not soft as staff says but big!

Breakfast/Meals: British tea horrid. We want nice china tea.


StarStarStarStarStar (Excellent, 4.57 / 5)

(Lunch): Very impressed we are not vegetarian but enjoyed this very much especially the mushrooms on hot stones+"chicken"

StarStarStarStarStar (Excellent, 4.55 / 5)
StarStarStarStar (Excellent, 4.43 / 5)
Tour Guide:
StarStarStarStarStar (Excellent, 4.90 / 5)
StarStarStarStar (Excellent, 4.27 / 5)
StarStarStarStarStar (Excellent, 4.64 / 5)
StarStarStarStarStar (Excellent, 5.00 / 5)
StarStarStarStarStar (Excellent, 4.93 / 5)

Hanging Monastery: wow,breathking!!

Yingxian Wooden Pagoda: very amaizing

Yungang Grottoes: wow,interesting+snow made more amaizing views

Datong Nine-Dragon Screen Wall: wow+history very interesting+the dragon story not expeeded

Tour Guide:
StarStarStarStarStar (Excellent, 4.99 / 5)

Attitude & Services: good

Knowledge of Subjects: wow,good story teller

Command of English: wow,very nice english

Flexibility: good

Local Arrangements: all good

StarStarStarStarStar (Excellent, 5.00 / 5)

Location: good for tours,near station good and such nice location for shopping

Service: no room service

Room Comfort: good

Breakfast/Meals: good

Cleanliness: good

StarStarStarStarStar (Excellent, 5.00 / 5)

Hongtai Restaurant(Lunch): ritas recommondations is very nice--to food,to toilet