Hangzhou East Railway Station

Written by ivana Updated Sep. 1, 2023

Hangzhou East Railway Station, located at 1 Tiancheng Road in the eastern part of Hangzhou, serves as the eastern gateway and a highly important transportation hub in the city. It is a major national railway interchange and one of the key Asian high-speed rail hubs, providing convenient access to Hangzhou for both domestic and international travelers.

Name: Hangzhou East Railway Station (杭州东站, Hángzhōudōng Zhàn)
Address: 1 Tiancheng Road, Shangcheng District, Hangzhou (杭州市上城区天城路1号)
Modes of transport: metro (Line 1 and Line 4); bus (50 routes: 205, 108, 335, 247, 345, 93, 9, and more); and airport bus
Long-distance bus station: Hangzhou Changyun Coach Station (杭州长运公路汽车站)

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Hangzhou East Railway Station Map

Hangzhoudong Railway Station has a five-level structure, with two levels above ground and three levels underground, each serving specific functions and services.

Second Floor

The second floor of Hangzhoudong Railway Station is where the waiting halls are located. It adopts an "upstairs for entry, downstairs for exit" model. Surrounded by elevated ramps, the station has four entrance gates: east, west, south, and north. Passengers can reach the waiting halls by escalators from the ground.

There are a total of 28 ticket checkpoints, numbered from 1 to 28 from west to east, with checkpoints evenly distributed between the north and south sides.

There are 15 platforms, with each checkpoint serving two platforms. The north side is labeled as A, and the south side is labeled as B. Currently, the station supports transfers within the station.

Each waiting hall has displays showing train information, allowing passengers to find their corresponding waiting area based on their ticketed train. However, please note that the specific train arrangements and waiting areas may vary. Check the information screens or consult station staff for the latest information regarding trains and waiting areas.

On both sides of the waiting halls, there are mezzanine levels with offices, restrooms, and commercial areas. Various fast food and convenience stores are available. The perimeter of the waiting halls has three ticket halls, and self-service ticket machines.

First Floor

The first floor serves as the platform level of Hangzhoudong Railway Station. The east and west sides are transfer halls. There are ticket halls on both sides, offering services for non-second-generation resident ID card ticketing, ticket collection, ticket refund, ticket exchange, card reissuing, services for prioritized passengers, and public security card issuance.

Underground One Floor

Hangzhou East Railway Station Arrival Hall

The underground first floor is the exit level of Hangzhoudong Railway Station. After reaching their destination, passengers can proceed from the platform through the passage to the exit level. After passing through the exit gates, passengers can enter the public area.

This floor also includes a taxi waiting area located on both the north and south sides of the exit hall. There is a bus transfer point towards the east square, allowing passengers to transfer between buses or taxis without exiting the station.

Furthermore, the entrance and exit of the Hangzhou Metro are also located on this level.

Underground Two Floor

The underground second floor is the subway entrance level, where passengers can purchase tickets and enter the subway station. Various methods are available for subway ticketing, such as subway tickets, Alipay QR codes, mobile payment, and subway passes.

To quickly reach the second floor (waiting hall) from the 2B (subway level), follow these steps:

After exiting the subway, use the escalators on both the east and west sides to reach the outer side of the railway platform level.
Continue going up until reaching the second floor (waiting hall).

Underground Three Floor

The underground third floor is where the platforms for Line 1 and Line 4 of the Hangzhou Metro are located. Due to the two subway lines passing through Hangzhoudong Railway Station, there are multiple entrances to the platform level.

When taking the subway, it's important to pay attention and avoid taking the wrong entrance, which could affect your journey.

Train Exits

For high-speed trains arriving at Hangzhoudong Railway Station, after exiting the station on the underground first floor (1F), you will reach the platform level (above ground, 1F). This area is a gathering point for both departing and arriving passengers. Due to the high volume of passengers at Hangzhoudong Railway Station, it is important to prioritize safety, especially when using stairs.

The platform exits are divided into north and south exits, located on each side of the platform. If you are unsure about the location of your train's exit, please refer to the electronic displays or ask station staff for guidance.

Hangzhou East Railway Station Transportation

Hangzhoudong Railway Station is well-connected to various transportation options in the city. Here are some of the available connections:

Metro: Hangzhoudong Railway Station is served by Line 1 and Line 4 of the Hangzhou Metro. Underground platforms on the third floor provide convenient access to the metro system..
Taxis: Reserved taxi waiting areas are available in B1 of Hangzhou East Railway Station. Located on both the south and north sides of the arrival hall, passengers can wait for taxis at the designated areas on the south and north sides without exiting the station, enabling seamless transfers.
Buses: The station has several bus stops nearby, allowing passengers to easily transfer to various bus routes to reach their destinations within and beyond Hangzhou.
Other Transportation: Hangzhoudong Railway Station also offers facilities for bicycle parking and car parking, accommodating different travel preferences.

Trains from Shanghai to Hangzhou

Around 180 trains run between Shanghai and Hangzhou East Railway Station. Most of these trains can be taken from the following two stations.

From Shanghai Hongqiao Railway Station (上海虹桥站, most recommended): Only bullet trains operate on this route, with more than 130 trains running daily between 06:00–21:30. The journey takes about an hour, and tickets for second-class seats are priced at CN¥78 (US$11).
From Shanghai South Railway Station (上海南站): This station offers only five bullet train options, but there are over 30 regular trains that operate between 05:00–20:40. Regular trains take around 2–2½ hours per ride, and the tickets cost around CN¥78 (US$11) for a hard sleeper.

Book your train tickets to Hangzhou East Railway Station.

Most Popular Train Routes

Hangzhou East Railway Station is the central train station in Hangzhou, with trains running daily from Beijing, Ningbo, Nanjing, Suzhou, and other cities.

From Beijing South Railway Station (北京南站), 14 bullet trains run daily between 07:15–18:00. The journey lasts for 4½–7 hours, depending on the train speed. Tickets cost around CN¥553 (US$78) per person for a second-class seat.
From Ningbo Railway Station (宁波站), 93 fast trains run daily between 06:24–21:27. The journey lasts for about 50 minutes to 1½ hours. Tickets for a second-class seat are priced at CN¥78 (US$11).
From Nanjing South Railway Station (南京南站), around 100 fast trains run daily between 06:14–21:37. The trip duration is about 1–3 hours, and the ticket price for a second-class seat is around CN¥227 (US$32).
From Suzhou Railway Station / Suzhou North Railway Station (苏州站/苏州北站), there are more than 95 departures from 07:14 to 19:20. There are options for both high-speed and regular trains, with a journey lasting typically 80 minutes to 4½ hours. The fare for a second-class seat is around CN¥128 (US$18).

Transportation to/from Hangzhou East Railway Station

Hangzhoudong Railway Station is well-connected to various transportation options in the city. Here are some of the available connections:

Hangzhou West Lake

West Lake

It is the most remarkable scenic spot in Hangzhou city and is about 12 km (7 mi) away.

By metro: Take Line 1 to Longxiang Bridge Station (six stops, CN¥4 / US$0.50) and exit the station via Exit C to get to the east side of the lake.
By taxi: It takes about 32 minutes to get to the beautiful Bai Causeway. The taxi fare is approximately CN¥50 (US$7).
By bus: Take the No. 2 Digital Tourist Shuttle Bus for Yinxihu (nine stops, CN¥5 / US$0.7) from the bus station in the West Square and get off at Su Causeway station.

Xiaoshan International Airport

You can take the airport shuttle bus that departs from East Square. The bus runs daily from 05:30–21:00, leaving every 30 minutes from 05:30–09:00, and every 15 minutes from 09:00–21:00. The ride usually lasts for 30 minutes and costs CN¥20 (US$3) for a ticket. Alternatively, you can take a taxi (around 40 minutes, CN¥142 / US$20) or opt for a private transfer with us to get there.

Hangzhou Railway Station

Take Metro Line 1, which takes eight stops to reach Hangzhou Railway Station.

Wuzhen Water Town

You can take a long-distance bus from Hangzhou Changyun Coach Station in East Square. There are six departures in a day, starting at 08:25, 10:00, 12:00, 13:50, 15:45, and 17:10. Tickets cost around CN¥35 (US$5) per person.

Lingyin Temple

There is no direct public transportation to this famous temple. We recommend you take a taxi, which costs around CN¥64 (US$9) and takes approximately 50 minutes.

Useful Travel Tips

There are self-service luggage lockers in the arrival hall and waiting room. The fee varies between CN¥5–30 (US$35–213) depending on the storage time and luggage size.
The Hangzhou Changyun Coach Station not only services the route to Wuzhen, but it also offers coaches to other places, such as Thousand Islets Lake, Shanghai, and Mount Putuo.

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